Privacy Policy

This Privacy Policy explains how PVSP MSPL (“we”, “us”, “our”) collects, uses, discloses, and protects personal information of users who access or interact with www.tofuva.com.

1. Legal Framework

• Information Technology Act, 2000
• SPDI Rules, 2011
• Digital Personal Data Protection Act (DPDPA), 2023
• Bihar State Law Department Guidelines

2. Information We Collect

• Personal Info: Name, email, phone, address, payment details
• Usage Data: IP, browser, device, cookies
• GPS Metadata: For refund or product verification

3. Purpose of Collection

• Process orders and payments
• Deliver products and services
• Customer support and order verification
• Comply with legal obligations

4. Consent and Transparency

• Explicit consent before collecting sensitive data
• Users can opt-out or revoke consent anytime

5. Data Sharing

• Not shared unless:
• Required by law
• With user consent
• Trusted service providers (logistics, payments)

6. Data Retention

• Data stored only as long as necessary
• Secure deletion or anonymization after use

7. Security

• SSL encryption
• Restricted access
• Regular audits

8. Your Rights

• Access and correct your data
• Request deletion
• Withdraw consent

9. Cookies

• Used to enhance experience
• Can be disabled in browser

10. Children

• We do not collect info from users under 18

11. Updates

• This policy may be updated
• Check this page for changes

12. Contact - Grievance Officer

Name: Pradeep Kumar Singh
Email: grievance@tofuva.com
Phone: 9410030275
Address:
PVSP MSPL, F20, 6th Floor,
DS Business Park, Near Saguna More,
Bailey Road, Patna, Bihar – 801503